this privacy policy (the “policy”) outlines how personal information of users is collected, used, and protected by metastar media private limited (“we,” “our,” or “website”) with its registered office at, unit no. 302, kumar plaza, 3rd floor kalina kurla road, santacruz east, mumbai- 400029, maharashtra, india.

this policy is intended to inform website users (“you”, “your” or “user”), the manner in which we, collect information from you, process your information, how we use and disclose/ transfer such information, and the steps we take to protect such information.

1. information collection:

in connection with your relationship with this website, we may have, or will collect or assemble information about you. please note that data/ information may be collected when you use the website. the data or information collected by us may contain ‘sensitive personal data or information’ or ‘personal information’ as defined under the information technology (reasonable security practices and procedures and sensitive personal data or information) rules, 2011 (“data protection rules”). the data we collect may include the following types of data, but is not restricted to –

1.2. payment information: when you make a payment for mercjandise or related services, we may collect payment details, including credit/debit card, upi or other financial information. however, we do not store or retain such payment information. it is securely processed by third-party payment gateways that adhere to industry-standard security practices. we recommend reviewing their privacy policies to understand how they collect, use, and protect your information.

1.3. log information: we automatically collect certain information when you use our website, including ip address, browser type, operating system, pages viewed, and timestamps. such data is used for analysing trends, market research, administering the website, and gathering demographic information.

1.4. cookies: we use cookies to enhance your browsing experience and improve our services. cookies are small files that are stored on your device and allow us to recognize your preferences and track your activities on the website. you have the option to disable cookies, but this may affect certain features and functionality of our website.

2. information use:

the personal information collected may be used to:

2.1. send you transactional emails, updates, and notices.
2.2. customize and personalize your experience on the website.
2.3. understand user preferences, trends, and usage patterns to improve our services.
2.4. undertaking data analysis.

3. information retention and sharing:

3.1. the information above would be collected and retained by the following entity: metastar media private limited.

3.2. we will not retain any personal information for longer than is required for the purpose for which such data or information was collected or may lawfully be used or is otherwise required under any other law for the time being in force.

3.3. we may share your personal information with third parties in the following cases:

4. data security:

we take appropriate technical and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. however, no data transmission over the internet or electronic storage method is absolutely perfect or impenetrable. while we strive to protect your information, we cannot guarantee its absolute security.

5. third-party websites:

5.1. our website may contain links to third-party websites or services. your information may be shared with our affiliates, payments processing organization, customer support services and any other companies, which assist us to carry out operations on our behalf and enable us to provide you with our services efficiently. they may further share your information as described in the privacy policy. we may also share your data with social media platforms for analytical purposes.

5.2. however, this privacy policy does not cover those external websites or services. we recommend reviewing their privacy policies to understand how they collect, use, and protect your information.

6. information retention:

we retain personal information for as long as necessary to fulfil the purposes mentioned in this privacy policy unless a longer retention period is required or permitted by law.

7. children’s privacy:

our website is not intended for use by individuals under the age of 13. we do not knowingly collect personal information from children. if you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

8. changes to privacy policy:

8.1. we reserve the right to amend this privacy policy at any time to reflect changes in our practices or legal obligations. please revisit this page periodically to stay aware of any changes to this policy. if we modify this policy, we will indicate the date of the latest revision.

8.2. we may not be able to separately notify you of the revisions each time that we make them. we encourage you to check the website periodically for modifications or revisions to the policy to understand how it affects the use of your information.

9. grievance officer and contact information:

9.1. if you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact:

name: kshitij gupta designation: grievance officer email: kshitij@suncapital.in

by using our website, you acknowledge and agree to the terms outlined in this policy.